Testimonials

Australia to Dunedin (Baby Ice – Cat)

white cat on black and white sheetDear Kylie,

I cannot thank you enough for your professionalism and understanding during this whole process. I was the biggest stress ball and needed to know every small detail of the whole experience. There were no problems answering any of my “silly” questions, You had great patience for me and I appreciate that. Thank you for giving my cat love and cuddles before her flight.

You made the process so easy for me and took care of everything. My little girl is loving her new home in New Zealand and she even has a friend to play with.

This company was absolutely amazing, I loved the fact that I could deal with one person over the whole process, and that you understand the love and care we have and want for our animals.

I would recommend you to ANYONE who would like to transfer a pet overseas. Definitely great service!

Thank you Thank you Thank you!

Kind Regards,

Samantha


Australia to Auckland (Elly Mae – Rottweiler)

Rottweiler of Elly Mae Von SnottweilerThank you Kylie and girls for all your help with looking after our beautiful Rottweiler, Elly Mae Von Snottweiler. I was hesitant in having her transported as she is an extremely clingy and stressful dog. Normally you only have to walk away and she has anxiety attacks from not being able to see us. I can report that the staff at Kalinga park vets and Emirates Airlines had no trouble with her. Emirates airline staff saying she travelled quietly and with minimal stress and her 3 canine companions were all kept amused by a very angry Siamese cat wanting to eat the dogs (apparently that is its favourite pastime). We met the cats owners, he said that his cat has a high attitude problem and that the dogs were perfect companions for him as they all just ignored him. Elly Mae would love to extend the biggest smooch to all the staff at Aero Pets, not only was the quote good but the service was fantastic.

Thank you form the bottom of my heart for a service well done.

Kind Regards

Lorraine and Damen


Australia to London, UK – (Vince and Knut – 2 Cats)

black cats eatingHi Kylie. The boys are settled in here already, they go down to the local pub telling tales about them hunting crocodiles down under.  It was sub zero when they arrived, so it must have been a bit of a shock to them. Their have a house to themselves with heating and big windows so they can await the spring in comfort. I can’t find any ski suits they like, might take a while for them to get used to the UK fashion.   Thanks for all the help relocating them. They are both on my lap when I write this.

Regards,

Kristian


Australia to Auckland (Buddy – Staffordshire Bull Terrier)

Dear KylieBuddy - Staffordshire Bull Terrier

Thanks so much to Aeropets® for helping with the transportation of Buddy back to New Zealand. We highly recommend them for their friendly, caring and personalised service. We really appreciated the fact that Kylie was so helpful and thoroughly explained the process of relocation. We thank everyone who played a part in making Bud feel comfortable on his overnight stay in Brisbane pre-flight and for making it all such a smooth transition. He has now settled into his new life and is one very happy dog!

Tania & Glen


Australia to Christchurch (Dolly, Tiny and Zozo – 3 cats)

Dear Kylie,

A huge thank you to both you and your team for the easy and safe arrival of my beloved cats.  They all arrived yesterday afternoon in good health and good spirits.  Despite a long night getting to know their new surroundings they are all happy, eating and exploring well.  I could not be happier with the service I received, the ease with which this was all completed and the general happiness of my babies.

Please pass on my big heartfelt thanks to all involved.

Regards,
Megan.


Australia to Dubai, United Emirates (Penny and Ingrid – Labradors x Kelpie)

Labradors and Kelpie on sofaEvening Kylie,

Just thought I would let you know that Penny & Ingy have arrived. As you can see from the photo, they are exhausted but happy.

Thank you for all your help with this process and for being patient with the anxious and sometimes annoying parents. Have definitely recommended you to others already.

Kind regards

Kirsten


Australia to London, UK (Cassie – Cat)

Dear Kylie

I just wanted to write a short note to say we picked up Cassie not long after I arrived in London on the Saturday morning.  Everything went well and she was handed over to us in an excellent manner.  She seemed to be quite calm throughout our journey in the car to Bristol.  She didn’t seem stressed at all.  She settled in quite quickly and her appetite is normal.  I just want to say thank you for the easy transition and I would recommend you and your company to anyone who would ask advice on transporting their pets overseas.  Thank you so much Kylie.

Regards from Virginia.


Australia to Auckland (Jah Rasta – Chihuahua)

Thank you for taking good care of my puppy, yes he was happy to see his mummy, licking me face heaps, kind of what he does. i really liked the feed back and pic of Jah taken with the cute young dude. thanks again for making it happen for me and Jah. i will tell all my friends and family to go with you if they want to take their pet over to oz or coming to nz.  your are the best……cheers…….Pam & Jah


Australia to Scotland (UK) – (Archie – Border Collie)

Hi Kylie

Just to let you know that Archie is now back in Scotland, safe and sound. Everything appears to have gone to plan and he started running in the snow as soon as he got there.

Thank you very much for all your help, especially as everything was done on very short notice. If you would like to use me for recommendations for other prospective clients, please do not hesitate.

Thanks again

Catherine


Australia to Queenstown (Milo and Bella – two labradors)

Milo and Bella - two labradorsHi Kylie,

Thank you so much for all you did for us, the dogs were in perfect health and condition when mum picked them up from Queenstown airport. I do hope you have passed on to your colleagues how thrilled we are with this service and can’t stress enough how great you were to deal with, especially your friendless, attention to detail and professionalism.

Kindest regards
Sarah


Australia to Hong Kong (Coffee – Poodle)

Coffee – PoodleDear Kylie,

Coffee arrived safely in Hong Kong this morning. He was clean and happy and is enjoying his life with his sister Milky in Hong Kong right now.   Thank you again for all your arrangement.

Regards,
Jovia


Australia to Wellington (Bella and Monty – two pugs)

two cute pugsHi Kylie

We both would like to thank you for all your help getting our beloved pets over here and we could not have asked for a more professional service. Here are some pictures of Monty and Bella.

Stuart and Sharon,  Monty and Bella.


Australia to Amsterdam (Peppie & Minnie – Chihuahuas)

Chihuahuas on leashesHi Kylie,
Just a short note to let you know that Peppi and Minnie are doing well. They have settled into their new home quite well and went on their first big adventure yesterday into Den Bosch markets. (hence the photos). It was all very chaotic but they handled themselves well and are very popular with the locals being so small and cute.

All the best
Amanda


Australia to Los Angeles –  (Hendrix & Jetta – Labrador x Spaniel / Cattle Dog X)

 Labrador - Spaniel - Cattle DogHi Kylie, sorry for delay in reply. Things have been hectic. The trip to LA seemed lot less stressful for them then LA to Nashville. They are both still adjusting but safe, sleepy and well. Very happy to be with us. Running on acreage and playing in the creek at Turkey Ridge farm. Thanks for everything!

Leisha


Australia – Dallas Forth Worth (USA) – Chewie (Yorkshire Terrier)

Dear Kylie,

I wanted to send you the BIGGEST THANK YOU!! for your help on bringing Chewie from Brisbane Australia to Dallas Texas.

You where very patient and professional may I add very personable. It was nice to have you personally call us and go through our worries with us. Your guidance was very helpful.

When plans changed several times you where able to accommodate Chewies flight,vet details and last minute accommodation, pick up at airport and clear customs with no problems.

We picked up a happy dog THANK YOU we are grateful there are caring companies like Aeropets out there. 🙂

THE TAYLOR FAMILY


Australia to Amsterdam (Nunuk & Rusty – Staffy x Mastiff / Staffy x Cattle Dog)

Hi Kylie! sorry for the late message, my phone has gone out of credit and I have trouble topping up from overseas. I went to pick up Nunuk and Rusty from Schiphol yesterday and after lots of paperwork and customs I got to see them again after a long trip. They were both a little timid at first but back to full energy again now….so they made it safe and sound 🙂 thank you so much for organising everything…it is a pleasure to have them both here and after a little while I’m sure they will get used to the weather!

thanks again
Nicole


Australia to Auckland (Jax – Staffy)

Hello there! so sorry I didn’t phone you back yesterday. my phone died! I picked my boy up safely thanks to your excellent service. Please thank anyone else that aided in his relocation.

I will be recommending you to everyone.
thankssssssssssssssssssssss!!!!!!!!!!!!!!!!!!! x
Jayden


Australia to Dallas Fort Worth (USA) – Charlie, Missy, Saffy & Dudley ( 2 x Cocker Spaniels / 2 x Cats)

Hi Kylie

We picked up our pets yesterday I think they were a bit happy to see us lol, and surprisingly they settled in immediately like nothing had happened or they were just happy to be done with travelling. Thank you so much for taking good care of them in our absence your service went above and beyond all our expectations.

Warm Regards
Paul


Australia to Denver (USA) – Betty (Bernese Mountain Dog)

Dear Kylie and Aeropets,

Amanda and I would like to thank you for all your great help and tireless efforts to deliver our puppy safely to America. Betty is Bernese Mountain Dog and it’s no small feat  getting her into a cage and travelled around the world but we were put at ease when she arrived in Denver and she was completely content as if nothing had happened. I was surprised and grateful how big the cage was and appreciate the blanket you gave Betty.

Amanda, Betty and I look forward to speaking to you about Betty’s return to Australia in the next few years and will highly recommend your company to anyone looking to travel a pet overseas.

Many thanks especially from Betty,

Michael and Amanda


Australia to Auckland –  (Sabrina & Sassy – Cats)

Thanks so much for doing an excellent job with our cats Kylie. They arrived on Tuesday night. They were very happy to see us & have settled into our new home well. Both the rat bags are sleeping in our bed at the moment because it’s soooo cold.

Will be in touch next year when we do this all over again urgh!

Lisa Hughes


Australia to Auckland (Bertie – Maltese x Poodle)

Hi Kylie,

We just want to thank you so so much for taking such great care of our little Bertie. He arrived here in NZ safe & sound. He had a travel mate called Coco……a little poodle, so that may have helped. Your caring and professionalism is just amazing.

We will definitely highly recommend your services to anyone wanting a pet transfer service.

From the bottom of our hearts, we thank you.
Carma & Annette


Australia to Auckland (Max and Jesse – two cats)

Hi Kylie

I just wanted to let you know that Max and Jesse are doing really well. I picked them up on Friday and we have had so many cuddles. They are settling well back here.

Thanks again for looking after them for me.

All the best

Cathy


Australia to Portland Oregon (USA) – Diesel (Labrador)

Hi Kylie,

Sorry its taken so long for me to contact you we only just had the internet put on at our new place. Diesel arrived safe and sound and is loving it here in Oregon. We picked up my bags and they called to say he was able to be picked up straight away which just worked out perfectly. Thanks so much for getting him here. All the best and ill send you some pics through 🙂

Sincerely,

Troy Paull


Australia to Auckland – Sherlock and Renesmee (Shihtzu x Lhasa Apso and Maltese x Shihtzu)

Hi Kylie,

Well, we are finally all safe and sound. Both Sherlock and Renesmee are no worse for wear, and a big thank you for looking after my babies, and making the whole process (with Aeropets) the smoothest part.

Regards,

Carmeilla


Australia to Christcurch – (Bosch, Stella, Mossip, Coco) Bearded Collie x Wolfhound, Huntaway & 2 cats)

Hi Kylie,

I appreciate all the help you gave me especially taking them all the vet and knowing exactly what to do each step of the way. It took a lot of the pressure off me. Thank you so much.

Becky


Australia to Auckland (Jah Rasta – Chihuahua)

Thank-you for taking good care of my puppy, yes he was happy to see his mummy, licking my face heaps, kind of what he does. I really liked the feed-back and pic of Jah taken with the cute young dude. Thanks again for making it happen for me and Jah. I will tell all my friends and family to go with you if they want to take their pet over to oz or coming to nz.  your are the best……cheers…….Pam & Jah


Australia to London (Cassie – Cat)

Dear Kylie
I just wanted to write a short note to say we picked up Cassie not long after I arrived in London on the Saturday morning. Everything went well and she was handed over to us in an excellent manner. She seemed to be quite calm throughout our journey in the car to Bristol. She didn’t seem stressed at all. She settled in quite quickly and her appetite is normal. I just want to say thank you for the easy transition and I would recommend you and your company to anyone who would ask advice on transporting their pets overseas. Thank you so much Kylie.
Regards from Virginia.


Australia to Auckland  (Max & Jessie – Cats)

Hi Kylie

I just wanted to let you know that Max and Jesse are doing really well. I picked them up on Friday and we have had so many cuddles. They are settling well back here. Thanks again for looking after them for me.

All the best

Cathy


Australia to Palmerston North (NEW ZEALAND) (Cooper, Ollie & Benson – 2 x cats / Cocker Spaniel x Poodle)

Hi Kylie

Spoke to my mum last night and everybody arrived safely and well on the earlier flight, yay. Thank you again for your patience and consideration for an overwrought mum. I will be reunited with my babies tonight!

With kind regards, Sar


Australia to Dubai

Thank you so much Kylie for your dedication and help with transporting our dog jazz overseas.  We thought international pet transport would be so difficult, but you made everything simple and Jazz was in great spirits when we picked him up from the airport.  We will recommend your pet travel services to our friends who are also planning to come over.

Trevor and Judy


Australia to London

Just a quick note to all the team at aeropets to say thanks and that pinkie has arrived safe and sound.  It was difficult to understand the country entry requirements for the United Kingdom but you made this easy.

Kevin


Australia to Auckland (Shiraz – Pomeranian)

Dear Kylie,

Thanks you so much for everything you have done for Shiraz, my wife and I.  Shiraz arrived safe and sound yesterday afternoon, and was very excited to see us both.

Thanks you once again for your help.

Kind regards,

Dorian and Karla


Australia to Chile

Hello Kylie.  Max has arrived and I just wanted to drop you a quick line to let you know how impressed I was with your personal dedication to Max.  My plans changed several times and you were always happy to re-book all of max’s pet travel requirements.  This included going out of your way to get his vaccinations completed within the short time you had. Thanks again you were wonderful.

Christine


Australia to Los Angeles

Both Harry and Ollie arrived well and are now sunning themselves and eating like pigs.  They certainly were not fazed by any of the international travel.  They are now settling into their new home and are getting ready for Christmas.  My husband and I would like to thank the team at Aeropets for all your hard work and professionalism.  We certainly will be recommending your company to others planning to travel with their pets overseas.

I will send you a pic once we get set up.

Dave and Bec